Our commitment to Privacy
We respect your privacy and understand that health is a very personal and private subject.
WHAT PERSONAL INFORMATION IS COLLECTED BY THE COMPANY?
Personal information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
Generally, you are not required to register to access the Company's Sites; however, you may be asked to provide personal information when you visit certain sections of the Company's Sites. We also collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, Tell Your Story forms and similar features. On some of the Company's Sites, we offer health assessment tools that ask you to provide self-assessment information. You may also be asked to provide additional information such as your e-mail address if you want to obtain additional services or information, participate in a contest or to resolve complaints or concerns.
HOW DOES THE COMPANY USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Any personal information gathered on the Company's Sites may be used in the aggregate for research and development in order to improve the Company's Sites and/or for future site development. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of the Company's Sites to your needs by collecting information about your preferences through tracking of pattern page views on the Company's Sites; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences.
Promotional and Informational Offers
WHEN DOES THE COMPANY DISCLOSE INFORMATION?
Please note that sharing of personal information with service providers or disclosures to third parties may involve the storage or processing of personal information outside of Canada (including in the United States) where local privacy laws may require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
The Company, like many website operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website for the web server to reference during the same or subsequent visit to the website. You can disable cookies by turning them off in your browser; however, some areas of the Sites may not function properly if you do so.
Some of the Company's Sites may enable you to participate in communities such as discussion boards, chat rooms and live events. Please use discretion when posting personal information in these communities and be aware that when you post information such as your name, e-mail address, etc., it may be collected and used by others to send you unsolicited communications. The Company cannot control, and is not responsible for, the communications you may receive when you participate in such communities.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we knowingly allow them to become registered users of, or to request information through, the Company's Sites or help-seeking information lines.
ADDITIONAL TERMS FOR CERTAIN WEBSITES
The following additional information applies to the Company's Sites that require registration. Generally, you are not required to provide personal information as a condition of using the Company's Sites, except as may be necessary to provide you with a product or service that you have requested. However, some of the Company's Sites are restricted to certain individuals such as healthcare professionals or patients who have been prescribed one of the Company's drug products; these individuals may be required to register upon entry to such Sites by providing us with certain information.
RIGHT TO UNSUBSCRIBE
You can unsubscribe from communications you no longer wish to receive. We provide unsubscribe (opt-out) instructions in the Company's communications.
PROTECTION OF INFORMATION
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to personal information, maintain data security, and use the information collected online for authorized purposes only. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
STORAGE OF INFORMATION
TO CONTACT US
The product information provided on this site is intended only for residents of Canada. The products discussed herein may have different product composition and labeling in different countries. The health information contained herein is provided for educational purposes only and is not intended to replace discussions with a healthcare provider. All decisions regarding patient care must be made with a healthcare provider, considering the unique characteristics of the patient.